Privacy Policy for MyCharityData
Introduction
At MyCharityData (Registered Company Number 15881287 - mycd Ltd), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal data you provide to us when using our Data Protection Officer (DPO) services for charities. By engaging with our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
- Personal Information: This includes your name, email address, phone number, and any other contact details you provide.
- Organisation Information: Details about your charity, such as its name, address, mission, and data protection needs.
- Technical Data: Information about your interactions with our website, such as IP address, browser type, and pages visited.
- Service Data: Data collected during the provision of our services, including audit results, compliance status, and training participation.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Service Provision: To deliver and manage our DPO services, including audits, policy formulation, training, and compliance support.
- Communication: To contact you with updates, service-related information, and marketing communications (with your consent).
- Improvement of Services: To analyse and improve our services based on feedback and usage data.
- Compliance: To ensure that we and our clients meet legal and regulatory requirements.
3. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service Providers: Trusted third-party service providers who assist us in delivering our services, under strict confidentiality agreements.
- Legal Requirements: If required by law or to respond to legal processes, we may disclose your information.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Data Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption: Data is encrypted in transit and at rest.
- Access Controls: Strict access controls to ensure only authorised personnel can access sensitive information.
- Regular Audits: Regular security audits and assessments to identify and mitigate potential risks.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer need your data, we will securely delete or anonymise it.
6. Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
- Restriction: You can request that we restrict the processing of your data under certain circumstances.
- Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Objection: You can object to the processing of your data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at info@mycharitydata.co.uk.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date at the top of this policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
- Email: info@mycharitydata.co.uk
Protecting your data, preserving your mission.